Customer Service Excellence Coordinator

1 month ago


Fontana, United States Taymax Group Full time

The success of Taymax Group is directly related to our people, and we strive to create an inclusive and diverse environment where everyone works towards a common goal: to enhance people's lives through a high-quality fitness experience. This commitment applies to all candidates and employees, regardless of their background or perspective. As a Customer Service Excellence Coordinator, you'll play a vital role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. Your responsibilities will include handling various front desk activities, such as answering phones, checking members into the system, and taking prospective members on tours. You'll also facilitate updates to member accounts and respond to queries and concerns in a timely and professional manner. In this role, you'll have the opportunity to work independently and as part of a team, with a positive attitude and passion for fitness and health. To succeed in this position, you'll need to be able to provide excellent customer service, handle multiple tasks efficiently, and maintain a high level of professionalism. If you're looking for a challenging and rewarding role where you can make a real difference, we encourage you to apply for this exciting opportunity.



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