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Part-Time Retail Ambassador

1 month ago

Paramus, New Jersey, United States Rothy's Full time
Job Summary

Rothy's is seeking a highly motivated and customer-focused Retail Ambassador to join our team at the Garden State Plaza store. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and memorable experience for every customer
  • Support the Retail Manager and Assistant Manager in all operational duties, including inventory management and visual merchandising
  • Develop and maintain expert-level knowledge of Rothy's products, including features, benefits, and selling strategies
  • Elevate customer feedback and identify opportunities for improvement, escalating issues to management as needed
  • Create loyalty by connecting customers with our brand and community, driving repeat business and positive word-of-mouth
Requirements
  • 2+ years of retail or hospitality experience, with a proven track record of delivering exceptional customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work in a fast-paced environment, with a focus on meeting and exceeding sales goals
  • Availability to work weekends, evenings, and holidays, with a minimum of 16 hours per week
  • Ability to work on your feet for up to 8 hours per day, with the ability to lift up to 25 pounds
What We Offer
  • A competitive hourly rate of $18.00 - $19.00, with opportunities for discretionary bonuses and incentives
  • A comprehensive benefits package, including wellness and commuter programs, PTO, and wellbeing time
  • An employee discount program, offering exclusive discounts on Rothy's products