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Technical Specialist

1 month ago

Sugar Land, United States Advantage Technical Full time
Job Summary

As a Technical Specialist at Advantage Technical, you will perform a variety of routine and complex field service tasks related to analytical systems. Your primary focus will be on troubleshooting, repair, software enhancements, hardware enhancements, and modifications, including instrumentation, sample systems, analyzers, and PLC systems.

You will work closely with senior technical support engineers and technical support managers to acquire training and practical experience on the assigned line of products. Your duties will involve in-depth knowledge of the analytical products to effectively support our customer base and provide solutions for technical difficulties.

Responsibilities include:

  • Providing uncompromising quality to all work processes in designated areas of responsibility
  • Assisting in developing training programs for new hires and refresher training for existing personnel
  • Sharing responsibility for individual field service personnel utilization
  • Performing other duties as assigned

Requirements include:

  • Minimum of 5 years of experience in analytical products or instrumentation
  • Ability to travel for job assignments and maintain a rapport with customer representatives
  • Dedication to quality, service, productivity, and customer satisfaction

Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources. We are committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status, or other non-merit based factors.