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Risk Management Support Associate

1 week ago

Great Falls, Montana, United States Arthur J Gallagher & Co. Full time
Risk Management Support Role

We are seeking an experienced customer service professional to join our team as an Insurance Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to a variety of customers over the telephone, interacting with insureds to explain coverages, and updating account information.

Key Responsibilities
  • Provide customer service to a variety of customers over the telephone
  • Interact with insureds to explain coverages and update account information
  • Process renewals and cancellations, and identify and assess customer needs to achieve satisfaction
Requirements
  • High school diploma and a minimum of 1 year of customer service experience
  • Strong typing and basic computer skills