Restaurant Host/Hostess Leader
2 days ago
We're a boutique hotel chain that's passionate about creating unforgettable experiences for our guests. Our unique approach to hospitality is centered around heartfelt, human connections and providing personalized service that leaves a lasting impression.
Our founder, Bill Kimpton, started this journey in 1981 with a vision of creating a different kind of hotel experience – one where every guest feels seen, heard, and valued. Today, we continue to live by those same principles, striving to make each guest's stay with us truly exceptional.
Job SummaryWe're seeking a charismatic Restaurant Host/Hostess Leader to join our team at Kimpton Hotels. As the first point of contact for our guests, you'll play a vital role in setting the tone for their dining experience. Your warm smile, attentive nature, and ability to multitask will make all the difference in ensuring our guests feel welcome and well cared for.
Responsibilities- Greet and seat guests, taking into account any special requests or preferences
- Manage reservations, waitlists, and walk-ins with ease, ensuring seamless transitions between tables
- Anticipate and address guests' needs, whether it's answering questions, making recommendations, or resolving any issues that may arise
- Work closely with servers, bartenders, and kitchen staff to ensure a smooth and efficient service
- Maintain a clean and organized workspace, adhering to health and safety standards
To succeed in this role, you'll need:
- At least 1 year of experience in a similar or supportive role
- Able to prioritize multiple tasks in a fast-paced environment
- Excellent communication and interpersonal skills
- A passion for delivering top-notch customer service
- Ability to work evenings, weekends, and holidays as needed
In return for your hard work and dedication, we offer:
- A competitive salary range: $45,000 - $60,000 per year, depending on experience
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to be part of a unique and innovative hospitality brand
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