Pharmacist Local Specialty Expert

3 weeks ago

Lone Tree, Iowa, United States Walgreens Full time
{"Job Title": "Pharmacist Local Specialty", "Job Summary": "As a key member of our pharmacy team, you will be responsible for overseeing the daily operations of the pharmacy department and ensuring the highest level of customer service. You will be accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions.

Responsibilities:

**Customer Experience**

* Ensure department personnel provide hospitable service and information; and are courteous, friendly, and efficient.
* Respond to customer inquiries and complaints, maintains and improves overall image of pharmacy department.

**Operations**

* Manage the daily operation of the pharmacy department.
* Improve prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
* Report prescription errors immediately and adhere to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
* Comply with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
* Recommend and implement asset protection controls and procedures to identify and minimize profit loss.
* Improve and maintain pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.
* Control the store's safe and \"bank,\" including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
* Assure proper operation and maintenance of pharmacy department systems and equipment.
* Maintain awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis.
* Manage and control Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.

**People and Performance Management**

* Supervise pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.

**Training and Personal Development**

* Audit own performance and recommends own objectives and standards of performance.
* Maintain an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices.

**Communications**

* Maintain and develop good working relationships with physicians and other health professionals. Works collaboratively, along with the Local Specialty Pharmacy staff.

Requirements:

* BS in Pharmacy or Pharm D Degree from an accredited educational institute.
* Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
* At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Preferred Qualifications:

* Previous experience at a Walgreens Local Specialty Pharmacy.
* Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.

Walgreens is an equal opportunity employer and will consider employment of qualified applicants with arrest and conviction records.

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