Technical Support Associate
3 days ago
A-Line Staffing Solutions is seeking a skilled and detail-oriented Helpdesk Specialist to join our team. This role will provide top-notch technical support to clients, ensuring seamless communication and issue resolution.
Salary and Benefits:
The successful candidate will receive a competitive salary of $17 an hour, paid bi-weekly. Additionally, our comprehensive benefits package includes access to ongoing training and development opportunities, making this a great career move for those looking to grow with a dynamic organization.
Job Responsibilities:
This role involves providing exceptional customer service, troubleshooting technical issues, and collaborating with cross-functional teams to resolve complex problems. As a Helpdesk Specialist, you will be the primary point of contact for clients, responding to their queries and concerns in a timely and professional manner.
Requirements and Qualifications:
To succeed in this role, you will need strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work well under pressure. You must also have a high school diploma or equivalent and relevant experience in a helpdesk environment.
Shift Options:
Candidates should be prepared to work 5 days a week onsite at our Smithfield, RI location. Training may require varying shift times, but we offer a supportive and flexible work environment that allows our staff to thrive.
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