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Server Representative

2 months ago

Yuma, Arizona, United States Avantic Lodging Enterprises Full time
Job Summary

The Server Representative is responsible for delivering exceptional customer service and ensuring a memorable dining experience for guests at Avantic Lodging Enterprises. This role involves taking orders, serving food and beverages, and handling customer transactions in a professional and courteous manner.

Key Responsibilities
  • Customer Service: Approach all interactions with guests and colleagues in a friendly, attentive, and service-oriented manner.
  • Order Taking and Service: Take accurate orders, serve food and beverages, and ensure timely delivery of orders to guests.
  • Customer Transactions: Handle customer payments, process transactions, and maintain a high level of accuracy and attention to detail.
  • Team Collaboration: Work effectively with colleagues to ensure seamless service delivery and maintain a positive work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, handling multiple tables and priorities with ease.
  • Knowledge and Skills: Possess a thorough knowledge of menus, beverages, and restaurant policies, as well as excellent communication and interpersonal skills.
Requirements
  • Education and Experience: High school diploma or equivalent, with prior experience in a hotel or restaurant environment preferred.
  • Certifications: Possess or obtain necessary certifications, such as Alcohol Awareness and Food Handlers certifications, as required by state regulations.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a fast-paced environment.
  • Work Environment: Work in a dynamic and fast-paced restaurant environment, with exposure to noise, heat, and other physical demands.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to employee benefits, including health insurance, paid time off, and opportunities for professional development.
  • Team Environment: Collaborative and supportive team environment, with opportunities to learn and grow with a dynamic company.