Resident Billing Specialist

3 weeks ago


Reading, Pennsylvania, United States Phoebe Ministries Full time
Job Overview

Phoebe Ministries is seeking a highly skilled Resident Billing & Collections Specialist II to join our team at our long-term care facility in Wernersville, PA.

About the Role

The Resident Billing & Collections Specialist II will be responsible for engaging with residents and families to educate them on insurance coverage and potential resident costs. This role will also involve reconciling daily census for all SNF residents, verifying insurance coverage, and generating monthly bills.

Key Responsibilities

  • Reconcile daily census for all SNF residents and verify insurance coverage
  • Generate monthly bills for all SNF residents and manage private pay and miscellaneous cash receipts
  • Complete risk assessments for current SNF residents to determine Medicaid eligibility
  • Manage private pay collections and accounts receivable
  • Deliver exceptional customer service by responding to inquiries in a timely manner

Requirements

  • High School Diploma
  • Minimum one (1) year experience desired, but not necessary
  • Proficient reading, writing, grammar, and mathematical skills
  • Working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits, and refund processing

What We Offer

Phoebe Ministries offers a competitive benefits package, including health, dental, vision, and life insurance, as well as tuition reimbursement and service awards. We are an equal opportunity employer and celebrate diversity.



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