Food Service Associate
6 days ago
The Wait Staff Associate plays a vital role in supporting the Department of Food & Nutrition at Northwestern Medicine. This position is responsible for delivering and retrieving patient trays within a room service model, ensuring timely and safe food handling to designated patient care areas.
Key Responsibilities- Supports the room service model by delivering, retrieving, assembling, and serving trays to patients.
- Retrieves trays within one hour of service to maintain efficiency and patient satisfaction.
- Conducts satisfaction checks with patients to ensure their needs are met.
- Cleans and sanitizes delivery and retrieval carts daily to maintain a clean and safe environment.
- Maintains soiled tray carts as designated on patient care floors to prevent clutter and ensure easy access.
- May operate equipment in the dish washing area, including proper setup, breakdown, deliming, temperature logs, and sanitation.
- Adheres to diet and allergy restrictions for patient food orders to ensure patient safety and satisfaction.
- Delivers floor stock daily according to pars to maintain inventory levels.
- Rotates floor stock according to food safety procedures to prevent spoilage and ensure freshness.
- Documents refrigeration temperatures daily in patient pantries that contain floor stock to maintain accurate records.
- Operates equipment properly, safely, and efficiently according to established procedures.
- Reports all damaged and unsafe equipment to management to ensure a safe working environment.
- Completes all assigned cleaning by the end of each work shift to maintain a clean and organized workspace.
- Cleans assigned areas and equipment according to standards and utilizes proper cleaning chemicals to maintain a clean and safe environment.
- Maintains a positive and friendly manner during peak service times to provide excellent customer service.
- High School Graduate or GED and two years of service experience.
- Good interpersonal and communication skills to effectively interact with patients, staff, and management.
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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