Patient Service Manager

3 weeks ago


Bronx, New York, United States MONTEFIORE MEDICAL CENTER Full time

We are seeking a seasoned Patient Service Manager to lead our home care team at Montefiore Medical Center. As a key member of our healthcare staff, you will be responsible for supervising a team of CHHA RNs and providing clinical oversight. With a strong focus on patient satisfaction, you will resolve operational issues and promote a positive work environment.

  • Estimated salary range: $95,000 - $110,000 per year

About the Role:

The ideal candidate will have 2+ years of home care experience as a CHHA RN, with a proven track record of leadership and supervision. A valid NYS RN license is required, along with excellent communication skills and knowledge of Medicare conditions of participation. If you have a passion for delivering exceptional patient care and leading high-performing teams, we encourage you to apply.

Responsibilities:

  • Supervise a staff of CHHA RNs (8-12)
  • Provide clinical oversight
  • Resolve operational issues
  • Promote patient satisfaction

Requirements:

  • 2+ years of home care experience as a CHHA RN
  • Valid NYS RN license
  • Excellent communication skills (written, verbal, oral)
  • Knowledge of Medicare conditions of participation


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