Sales and Customer Service Representative
2 days ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every client feels valued and understood
- Promote the benefits of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive hourly rate of $17-$19, plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- 401(k) plan
- Paid time off for full-time and part-time employees
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 30% off all products
- High school diploma or equivalent
- Previous retail or sales experience (preferred)
- Critical thinking and excellent math and computer skills
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Massage Envy is a growing community of experienced professionals who share a passion for helping others. We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
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