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Post-Sales Technical Support
2 weeks ago
Pacific Office Automation Inc. is seeking a highly skilled Technical Account Manager to join our team. In this role, you will be responsible for supporting our current client base in post-sales relationships, providing technical direction and support, and developing a 'trusted advisor' relationship with our clients.
What You'll Do
Your key responsibilities will include:
- Directing clients with onboarding and conducting network discoveries.
- Providing technical direction and support, including developing a technology roadmap.
- Collaborating with other TAMs to support our clients.
- Designing, writing, and developing scopes of work for IT applications and hardware installations.
- Facilitating meetings and strategic planning sessions with current clients.
What We Offer
In return for your expertise and dedication, we offer a competitive salary range, opportunities for commission earnings, and a comprehensive benefits package, including a matched 401(k) plan, medical, dental, vision, and life insurance plans, as well as a monthly car allowance.