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Senior eCommerce Launch Director
1 month ago
As a key member of our cross-functional team, you will lead the launch and ongoing management of our new eCommerce platform. With over 5 years of experience in product management, preferably in eCommerce platforms, you will be responsible for overseeing the product lifecycle from concept to implementation and beyond.
Key Responsibilities:- Product Development & Launch
- Define the eCommerce product roadmap aligned with Nebulon Dynamics' strategic goals.
- Lead end-to-end product development, from ideation and design to implementation and go-live.
- Coordinate with engineering, design, and marketing teams to deliver an exceptional eCommerce experience.
- Oversee day-to-day operations, ensuring a seamless and user-friendly experience.
- Monitor key performance indicators (KPIs) such as traffic, conversion rates, and customer satisfaction.
- Identify opportunities for improvement through data analysis and implement strategic enhancements.
- Manage ongoing maintenance, feature rollouts, and system upgrades.
- Develop and oversee high-quality content to drive customer engagement and boost SEO.
- Work with marketing teams to create product descriptions, promotional campaigns, and blog posts.
- Ensure brand voice and messaging consistency across all digital channels.
- Analyze customer feedback to continually improve the platform and address pain points.
- Collaborate with customer support teams to ensure timely issue resolution and customer satisfaction.
- Act as the primary liaison between technical teams, stakeholders, and senior leadership.
- Foster a collaborative environment to encourage innovation and continuous improvement.
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- At least 5 years of experience in product management, preferably in eCommerce platforms.
- Strong understanding of eCommerce technologies and best practices.
- Proficiency in content creation and digital marketing strategies.
- Excellent analytical and problem-solving skills.
- Exceptional communication, leadership, and project management abilities.
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Flexible working hours and remote work support.
- Professional development opportunities.
- Generous PTO and parental leave.
Nebulon Dynamics is a forward-thinking engineering company that values creativity, collaboration, and continuous learning. We are seeking a highly motivated and experienced individual to join our team as a Senior eCommerce Launch Director.