Claims Processor

We are seeking a skilled Claims Processor to join our team at Insight Global. As a Claims Processor, you will play a crucial role in ensuring a smooth and efficient billing process for both healthcare providers and patients.

Key Responsibilities:

• Process all claims and utilize Zendesk to assign claim files
• Enter patient and claim information into TPA
• Work on adjustments/files and questions from TPAs
• Report for client engagement team
• Collaborate with the IT department
• Email internally or to providers and patients to request additional information, clarify details, resolve discrepancies, and provide updates

We value diversity and inclusion at Insight Global, and we strive to create an environment where everyone can bring their full, authentic selves to work.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

Experience working with ticketing systems (Zendesk, Fresh Desk, Zoho Desk) is required, as well as formal experience within the healthcare industry (e.g. Aurora Healthcare or UW System). Excellent written and verbal communication skills, great interpersonal and critical thinking skills, 2-3 years of claims experience, experience working in medical claims, experience with TPAs, and the ability to manually process a claim are also essential.