Host - Shift Lead

6 days ago


San Antonio, Texas, United States Mambo Seafood Full time
High-Volume Restaurant Host Opportunity

Mambo Seafood, a renowned Houston restaurant brand, is seeking a skilled Host to join our team. As a key member of our service staff, you will provide an exceptional dining experience for guests, ensuring seamless table management and a warm welcome.

About the Role:

We are looking for a dynamic individual who can effectively manage wait times, seat guests, and maintain a clean and organized host station. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Table Management: Control seating flow, ensure proper ticket times from the kitchen, and make adjustments as needed to optimize guest satisfaction.
  • Guest Experience: Greet guests warmly, answer questions, and provide updates on wait times, while maintaining a friendly and approachable demeanor.
  • Communication: Effectively communicate with servers, bartenders, and kitchen staff to ensure smooth service delivery and address any issues promptly.
  • Cleanliness: Maintain a clean and organized host station, including the front entryway and surrounding areas, to create a welcoming atmosphere.
Requirements:
  • Education: High school diploma or equivalent preferred.
  • Language Skills: Ability to speak, write, and understand simple instructions in English; Spanish-speaking a plus but not required.
  • Food Handling Certificate: Must possess a valid Food Handler Certificate.
  • Team Player: Demonstrate a strong commitment to teamwork and customer service.
Physical Requirements:
  • Standing and Walking: Stand and walk on uneven, slippery, and/or wet surfaces for extended periods.
  • Communication: Speak and listen to staff and customers for at least 8 consecutive hours.
  • Vision: Clearly observe customer service in the dining room from up to 100 feet.
Benefits:
  • Competitive Pay: Earn a competitive hourly wage, commensurate with experience.
  • Flexible Scheduling: Enjoy flexible scheduling to accommodate your needs.
  • Employee Perks: Take advantage of exclusive employee perks, including meal discounts and more.
  • Training and Development: Participate in ongoing training and development opportunities to enhance your skills and career growth.

Please note that we offer a salary range of $15-$20 per hour, depending on experience and qualifications. We are an equal opportunity employer and welcome applications from qualified candidates.



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