Restaurant Host/Food Runner

4 weeks ago


Exeter, New Hampshire, United States Hay Creek Hotels Full time
Job Summary

We are seeking a highly skilled and enthusiastic Restaurant Host/Food Runner to join our team at Hay Creek Hotels. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service, ensuring seamless table management, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide warm and gracious service to guests, ensuring a positive dining experience.
  • Manage reservations, seating, and table rotations to maximize efficiency and guest satisfaction.
  • Be knowledgeable about menu offerings, hours of operation, and special promotions.
  • Complete side work, answer phones, and respond to guest inquiries in a timely and professional manner.
  • Assist in resolving guest complaints and communicate with supervisors as needed.
  • Represent the hotel in a positive and professional manner, maintaining a clean and safe environment.
  • Communicate with staff regarding special requests and needs of guests.
  • Complete opening, side work, and closing checklists, as well as cleaning and sanitation tasks.
  • Check out with manager at the end of each shift.
  • Assist in training new employees and promoting a positive teamwork environment.
Requirements
  • Ability to remain standing for 8 hours or 100% of shift.
  • Ability to walk for up to 100% of shift.
  • Ability to frequently move and lift up to 50 lbs.
  • Ability to communicate effectively and exchange accurate information.
  • Ability to read, write, understand, and speak English.
What We Offer

We offer a competitive salary, opportunities for advancement, and a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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