Food Service Team Member
3 weeks ago
About Us
Burgerville is a fast-casual restaurant chain that serves high-quality burgers, sandwiches, salads, and other comfort foods. Our mission is to provide exceptional customer service and create a welcoming atmosphere for our guests.
Salary and Benefits
We offer a competitive salary of $16.25 per hour plus tips. You will also receive flexible scheduling, a meal allowance of $12 while on duty, and 50% off meals to take home to family. Paid holidays are included, as well as no-cost life insurance and an employee assistance program. After one year of service, you will be eligible for vacation payout. Affordable medical, dental, and vision insurance are available after six months of employment and an average of 30 hours per week.
Job Description
As a Food Service Team Member at Burgerville, you will be responsible for providing excellent customer service by greeting guests, taking orders, and customizing every meal. You will interact with guests to ensure all needs and expectations are exceeded, communicate vendor stories and suggest new products. You will maintain the dining area in a clean and neat manner, clear and wipe tables, sweep, spot mop, clean window/door glass, and empty trash receptacles. You will also maintain work areas in a neat, clean, and sanitized manner, including cleaning all areas of the parking lot and patio, restrooms, and preparing the restrooms for the next day after closing.
Required Skills and Qualifications
You must be at least 16 years old and have a food handlers certificate/card. You should have knowledge of basic arithmetic and its application, excellent communication skills, and the ability to suggest new products and maintain knowledge of all ingredients and flavor profiles, including allergens. You should be able to maintain punctual, regular, and consistent attendance, interact with all members of the team to ensure guest needs and expectations are met, and maintain attention to details.
Work Environment
The work environment is constrained to a standard, conditioned restaurant space. While performing the duties of this position, you will occasionally be exposed to high, precarious places, floor hazards, fluctuating temperatures, hot liquids and surfaces, chemicals, general public, cold (non-weather) from accessing the walk-in freezer for short periods of time for organizing, putting away stock, and pulling appropriate products. Work environment requires use of personal protective equipment including gloves. The noise level in the work environment is usually moderate due to sounds such as beeping, headset use, guests, and crew members talking, etc.
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