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Health Information Specialist

2 months ago


Placentia, California, United States Ciox Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Health Information Specialist to join our team at Ciox Health. As a key member of our team, you will be responsible for processing medical record requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with company policies and procedures.
  • Maintain confidentiality and security of all privileged information.
  • Stay up-to-date with company software and systems.
  • Adhere to company policies and procedures, as well as HIPAA regulations.
  • Communicate effectively with customers and internal stakeholders.
Requirements
  • High school diploma or equivalent required.
  • Ability to travel locally and regionally (75% or more of the time).
  • Basic computer proficiency and ability to learn new software.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
Working Conditions

This role requires the ability to work in an office environment with minimal exposure to unpleasant and/or hazardous working conditions. Must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and lift 20 pounds. Reasonable accommodations are available to qualified individuals with disabilities.

Ciox Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.