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2 months ago
The Customer Experience Specialist is responsible for delivering exceptional customer service and driving sales growth in a fast-paced retail environment. As a key member of our team, you will be expected to build strong relationships with customers, provide personalized recommendations, and consistently meet or exceed sales targets.
Key Responsibilities:- Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
- Encourage and participate in team selling to drive sales growth and achieve store sales volume and metrics goals.
- Build a relationship with customers from greeting through post-sale contact, ensuring a positive and memorable experience.
- Meet and maintain personal volume goals while maintaining an above-average quality of sale.
- Assist with receiving shipments, putting away new merchandise, and maintaining a clean, neat, and organized store based on merchandising to sell standards.
- Assist with visually merchandising the store, including complying with brand standards for visual merchandising tasks.
- Help monitor the security of all Company property, reporting any damaged or missing product to management.
- Assist with conducting merchandise stock counts as requested by store management, reporting any discrepancies to the manager on duty.
- Maintain a workplace free of harassment and discrimination, adhering to the Company's Anti-Discrimination and Harassment policies and reporting any concerns to management.
The ideal candidate will be able to stand and walk for the majority of the work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.
We offer a competitive salary range of $16.00-$20.00, with opportunities for advancement and professional growth. We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
