Sales Floor Associate
2 days ago
About Goodwill
Goodwill Industries of Southeastern Wisconsin, Inc. is a non-profit organization dedicated to providing employment services, job training, and education to individuals with barriers to employment.
Job Summary:
We are seeking a Sales Floor Associate - Environment and Productivity to join our team in maintaining the outlet store environment, ensuring a clean, friendly, and safe environment for all customers and staff.
About the Job:
The successful candidate will be responsible for maintaining product safety, recognizing CPSC non-saleable merchandise, and communicating any issues to management. They will also be expected to pull full commodity bins to the staging area, set up and label bins accordingly, and place product and supplies in the correct area according to outlet store environment standards.
In addition, the Sales Floor Associate will provide exceptional customer service, answer questions, and alert management to any customer concerns or needs. They will also ensure that customers are abiding by shopping rules and maintain a clean and organized store environment.
Responsibilities:
- Maintain product safety and recognize CPSC non-saleable merchandise
- Communicate to management about any issues with quality of donated product, low levels of product, need for supplies, and suggest ideas for process improvement
- Pull full commodity bins to the staging area, set up and label bins accordingly
- Place product and supplies in the correct area according to outlet store environment standards
- Provide exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support
- E nsure customers are abiding by shopping rules
- Operate equipment and/or machinery correctly, safely, and responsibly
- Safely move properly priced and tagged furniture to the floor, arrange in an orderly manner, and assist with customer furniture carry out requests
- Maintain the outlet store environment standards to ensure a clean, friendly, and safe environment for all internal & external customers
- Other duties as assigned
Requirements:
To be considered for this role, you should have retail or production experience, and be able to work varied schedules and flexible hours. You should also possess basic reading, writing, and math skills, and be able to smile and greet customers and donors.
Physical/Sensory Demands:
You must be able to safely move throughout the property, stand, bend, reach for duration of shift, lift 75 pounds, and push/pull cages weighing 600 pounds. You must also be able to grasp merchandise, visually observe merchandise, hear, and respond to internal paging system and warning devices on custodial equipment and forklifts.
Compensation:
The estimated salary for this role is $40,000 per year, based on industry standards and market conditions. This salary range may vary depending on location and other factors.
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