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Customer Service Ambassador

2 months ago


Lancaster, New Hampshire, United States Passumpsic Savings Bank Full time
Job Overview

At Passumpsic Savings Bank, we're seeking a highly skilled and customer-focused individual to join our team as a Service Representative. As a key ambassador for our organization, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and providing expert guidance on our financial products and services.

Key Responsibilities
  • Customer Service Excellence

    Provide top-notch customer service to all clients, ensuring a positive and personalized experience.

  • Relationship Building

    Identify opportunities to expand existing relationships with our customers, making referrals to relevant bank services and products.

  • Product Knowledge

    Stay up-to-date on our financial products and services, providing accurate and informative guidance to customers.

  • Transaction Processing

    Process customer transactions efficiently, accurately, and with the utmost confidentiality.

  • Account Management

    Balance cash drawers and ATMs daily, ensuring seamless transactions and customer satisfaction.

  • After-Hours Support

    Be available for after-hours ATM servicing, providing critical support to our customers.

Why Join Our Team?

At Passumpsic Savings Bank, we value our employees and offer a dynamic work environment that fosters growth, learning, and collaboration. We believe in empowering our team members to succeed, and in return, we expect dedication, passion, and a commitment to excellence.

As a member of our team, you will have access to ongoing training and development opportunities, enabling you to enhance your skills and advance your career. We're a workplace that prioritizes teamwork, innovation, and customer satisfaction, and we're excited to welcome like-minded individuals to our community.