Service Delivery Expert

3 weeks ago


Taylor, Texas, United States Disability Solutions Full time

Join Our Team: At KLA, we're passionate about delivering exceptional service and solutions that drive customer success. As a Technical Solutions Specialist, you'll be part of a dynamic team committed to excellence and innovation.

Job Responsibilities:

  • Evaluate, analyze, diagnose, and solve technical equipment problems to ensure seamless operations.
  • Represent the company with professionalism and accountability for customer satisfaction, ensuring positive relationships and increased customer happiness.
  • Coordinate actions with customers to minimize downtime and assure operational quality of system equipment.
  • Develop and handle RMA processes for efficient customer returns, exchanges, service, and repairs.

Benefits and Compensation: Our competitive compensation package includes an estimated salary range of $65,400 - $111,200 per year, plus comprehensive benefits such as medical, dental, vision, life insurance, and more.



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