Service Technician

2 weeks ago

Twinsburg, Ohio, United States Groundworks Full time
Job Overview

Groundworks is seeking a skilled Service Technician to join their team in the Cleveland, OH area. As a key member of the customer journey post-installation, you will partner with customers to inspect and service pre-existing foundation repair and water management solutions.

Key Responsibilities

  • Execute appointments scheduled with customers
  • Travel to customers' homes based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installations or to remedy potential issues
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Requirements

  • Full-time
  • Remote & Onsite: Reporting into and working remotely of Branch location
  • Servicing area within territory

What We Offer

  • Base Pay + Commission with NO CAP on earnings
  • Average annual earnings $120,000
  • Company Vehicle and Gas Card provided
  • Full-time non-seasonal work
  • Pre-qualified, high-quality appointments, no cold-calling required
  • Advanced leadership training opportunities from a promote from within led culture
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
  • Equity in North America's Leading Foundation Repair and Water Management Company

About Groundworks

Groundworks is the nation's largest privately held foundation services company, doing things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It's the Groundworks difference.

We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation's leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

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