Restoration Team Lead
1 week ago
SERVPRO of Southwest Portland is seeking a skilled Restoration Supervisor to join our team. As a key member of our team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.
Key Responsibilities- Production Coordination: Coordinate and perform production processes as scheduled, ensuring quality control and meeting customer expectations.
- Customer Experience: Manage customer and client experiences, tracking satisfaction and online reviews.
- Team Supervision: Communicate clear expectations to restoration technicians and supervise their activities.
- Documentation: Document detailed and accurate job files to support services provided.
- Resource Management: Manage labor and consumable item usage on assigned projects.
- Communication: Communicate with restoration project managers and office staff on project progress and issues.
- OSHA Compliance: Communicate and follow all OSHA guidelines for job safety.
- Asset Management: Manage assets by protecting and using equipment and materials properly.
- Training and Development: Coach and train restoration technicians.
- Valid Driver's License: Possess a valid driver's license.
- Education: High school diploma or GED (preferred).
- Experience: At least 1 year of experience in cleaning, restoration, or construction.
- Certification: IICRC certification a plus, not required.
- Lifting and Carrying: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Physical Demands: Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics).
- Repetitive Tasks: Ability to repetitively push/pull/lift/carry objects.
- Cleaning Agents: Ability to work with/around cleaning agents.
SERVPRO of Southwest Portland is an independently owned and operated franchise. All employees are hired by, employed by, and under the sole supervision and control of the independently owned and operated SERVPRO franchise.
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