Senior Manager, Quality Assurance

2 days ago


Silver Lake, Kansas, United States Sam's Club Full time
Job Title: Senior Manager, Quality Assurance

At Sam's Club, we're committed to delivering exceptional quality products to our members. As a Senior Manager, Quality Assurance, you'll play a critical role in ensuring our Private Brands items meet the highest standards of quality and value.

Key Responsibilities:
  • Develop and implement quality assurance strategies to drive business results and improve member satisfaction.
  • Collaborate with cross-functional teams, including product developers, merchants, and suppliers, to ensure quality and compliance.
  • Lead the development and execution of quality monitoring programs to identify and address quality issues.
  • Provide expert guidance and training to team members on quality assurance best practices and procedures.
  • Analyze data and performance metrics to inform quality improvement initiatives and drive business growth.
Requirements:
  • Bachelor's degree in Business, Communications, Education, Engineering, or related field.
  • 4+ years of experience in quality assurance, product development, or related area.
  • Strong analytical and problem-solving skills, with ability to drive results and improve processes.
  • Excellent communication and interpersonal skills, with ability to collaborate with cross-functional teams.
  • Experience with quality assurance software and tools, such as Statistical Process Control (SPC) and Total Quality Management (TQM).
Preferred Qualifications:
  • Masters degree in Business, Communications, Computer Engineering, or Education.
  • Six Sigma certification.
  • Experience with data visualization tools and statistical analysis software.
What We Offer:
  • Competitive salary and performance-based bonus awards.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Generous paid time off and parental leave policies.
  • Opportunities for professional growth and development.

At Sam's Club, we're committed to creating a workplace that's inclusive, diverse, and supportive of our members and associates. If you're passionate about quality and committed to excellence, we encourage you to apply for this exciting opportunity.



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