Senior Manager, Quality Assurance
2 days ago
At Sam's Club, we're committed to delivering exceptional quality products to our members. As a Senior Manager, Quality Assurance, you'll play a critical role in ensuring our Private Brands items meet the highest standards of quality and value.
Key Responsibilities:- Develop and implement quality assurance strategies to drive business results and improve member satisfaction.
- Collaborate with cross-functional teams, including product developers, merchants, and suppliers, to ensure quality and compliance.
- Lead the development and execution of quality monitoring programs to identify and address quality issues.
- Provide expert guidance and training to team members on quality assurance best practices and procedures.
- Analyze data and performance metrics to inform quality improvement initiatives and drive business growth.
- Bachelor's degree in Business, Communications, Education, Engineering, or related field.
- 4+ years of experience in quality assurance, product development, or related area.
- Strong analytical and problem-solving skills, with ability to drive results and improve processes.
- Excellent communication and interpersonal skills, with ability to collaborate with cross-functional teams.
- Experience with quality assurance software and tools, such as Statistical Process Control (SPC) and Total Quality Management (TQM).
- Masters degree in Business, Communications, Computer Engineering, or Education.
- Six Sigma certification.
- Experience with data visualization tools and statistical analysis software.
- Competitive salary and performance-based bonus awards.
- Comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Generous paid time off and parental leave policies.
- Opportunities for professional growth and development.
At Sam's Club, we're committed to creating a workplace that's inclusive, diverse, and supportive of our members and associates. If you're passionate about quality and committed to excellence, we encourage you to apply for this exciting opportunity.
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