Senior Customer Consultant
2 days ago
Job Opportunity
The Senior Customer Consultant will partner with the Dispensary Manager and Shift Supervisors to lead the team. This role should lead by example, demonstrating exceptional service, dedication, pace, and energy. The Senior Customer Consultant will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Senior Customer Consultant should mentor, motivate, elevate, and inspire the team by maintaining a positive and can-do attitude at all times.
Key Responsibilities
- Follow and uphold established policies for sales and customer service to ensure customer satisfaction
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
- Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
- Assist Customer Consultants in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
- Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for customers
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Support for open communication with the management team and other coworkers
- Reporting of team member issues or customer situations
- End of day daily update emails
- Opening and closing duties
- Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
- Lead in the onboarding and training of new Customer Consultants in partnership with the Store Manager
Requirements
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling
Physical Requirements
- Constantly perform desk-based computer tasks
- Frequently sitting and standing
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays
- Complete any needed assistance including oversight and coverage outside of the assigned region as required
- An environment with moderate to loud noise level
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, and Paid Time Off
-
Senior Customer Consultant
3 days ago
Normal, Illinois, United States Jushi Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Consultant to join our team at Jushi. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, leading by example, and mentoring and motivating our team to deliver outstanding results.Key Responsibilities:Partner with the Dispensary...
-
SAP P2P Consultant
3 days ago
Normal, Illinois, United States Paramount Software Solutions, Inc Full timeJob Title: Lead SAP AMS Consultant P2PJob Summary:We are seeking a highly skilled Lead SAP AMS Consultant P2P to join our team at Paramount Software Solutions, Inc. The ideal candidate will have extensive experience in SAP P2P, SAP MM, and SAP AMS, with a strong background in materials management, procurement, and inventory management.Key...
-
Customer Service Representative
3 weeks ago
Normal, Illinois, United States Jushi Full timeJob SummaryWe are seeking a highly skilled Customer Care Consultant to join our team at Jushi. As a Customer Care Consultant, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.Key Responsibilities:Provide outstanding customer service to patrons by answering or...
-
SAP PP/DS Lead Consultant
4 weeks ago
Normal, Illinois, United States eShocan Full timeJob Title: SAP PP/DS Lead ConsultantWe are seeking a highly skilled SAP PP/DS Lead Consultant to lead SAP implementations, optimizations, and continuous improvements for our manufacturing and supply chain processes.Key Responsibilities:Lead the design, configuration, and implementation of SAP Plan to Produce (Pl2PR) processes, including Production Planning...
-
SAP P2P Consultant
5 days ago
Normal, Illinois, United States Paramount Software Solutions, Inc Full timeJob Title: Lead SAP AMS Consultant P2PLocation: Normal, IllinoisIndustry: AutomotiveJob Type: Full-timeJob Description:Role Summary:We are seeking a highly experienced SAP P2P consultant to lead our team in providing top-notch support and services to our clients. The ideal candidate will have a strong background in SAP P2P, excellent analytical and...
-
Customer Service Representative
3 weeks ago
Normal, Illinois, United States Rivian Full timeAbout the RoleRivian is revolutionizing the way we interact with our customers, and we're looking for a talented Customer Service Specialist to join our team.Key Responsibilities:Provide exceptional customer support through various channels, including phone, email, and chat.Collaborate with cross-functional teams to resolve customer issues and improve...
-
Customer Service Representative
3 weeks ago
Normal, Illinois, United States Jushi Full timeJob SummaryWe are seeking a highly skilled Customer Care Consultant to join our team at Jushi. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.Key Responsibilities:Provide outstanding customer service to patrons by answering or...
-
SAP EWM AMS Consultant Lead
5 days ago
Normal, Illinois, United States S3 Staffing USA Full timeSAP EWM AMS Consultant LeadWe are seeking a highly skilled SAP EWM AMS Consultant Lead to join our team at S3 Staffing USA. As a key member of our organization, you will be responsible for leading the application maintenance services for SAP EWM, ensuring high availability and performance.Key Responsibilities:Lead a team of EWM support analysts, providing...
-
SAP EWM AMS Consultant Lead
4 days ago
Normal, Illinois, United States Paramount Software Solutions, Inc Full timeJob Title: SAP EWM AMS Consultant LeadJob Summary:We are seeking an experienced SAP EWM AMS Consultant Lead to join our team at Paramount Software Solutions, Inc. The successful candidate will lead the application maintenance services for SAP EWM, ensuring high availability and performance.Key Responsibilities:Lead the application maintenance services for...
-
SAP Procure-to-pay Consultant
3 days ago
Normal, Illinois, United States Maven Companies Full timeJob SummaryMaven Companies is seeking an experienced SAP Procure-to-pay Consultant with a strong background in the automotive industry. The ideal candidate will have a deep understanding of SAP P2P functionality and experience working with production support, ticket handling tools, and system unit testing.Key ResponsibilitiesHandling production support and...
-
Senior Accounting Professional
4 days ago
Normal, Illinois, United States Spherion Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Senior Accountant to join our team. The successful candidate will be responsible for managing and overseeing various accounting functions, ensuring accurate financial reporting, and contributing to the overall financial health of the organization.Key Responsibilities:Financial Reporting: Prepare...
-
Certified Nursing Assistant
3 weeks ago
Normal, Illinois, United States Evergreen Place Assisted Living - Normal Full timeEvergreen Place Assisted Living - Normal **CNA Opportunities** We are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Evergreen Place Assisted Living in Normal. As a CNA, you will play a vital role in providing exceptional care to our residents, ensuring their physical, emotional, and intellectual needs are met. **Key...
-
Certified Nursing Assistant
4 weeks ago
Normal, Illinois, United States Evergreen Place Assisted Living - Normal Full timeEvergreen Place Assisted Living - Normal is seeking a compassionate and dedicated Certified Nursing Assistant to provide exceptional care to our residents. As a CNA, you will be responsible for delivering high-quality care that prioritizes the physical, emotional, and intellectual needs of our seniors. Our team is committed to creating a welcoming...
-
Certified Nursing Assistant
4 weeks ago
Normal, Illinois, United States Heritage Enterprises Full timeWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Heritage Enterprises. As a key member of our care team, you will provide exceptional care and support to our residents, ensuring their physical, emotional, and intellectual needs are met.**Key Responsibilities:*** Provide high-quality patient care, including bathing,...
-
Home Health Nurse
4 days ago
Normal, Illinois, United States Continuum Medical Staffing Full timeJob Details13 weeks, ASAP start* M-F, 8 hour days, 40 hours per week* Recent Home Health experience required* IL RN License & BLS necessaryCompany OverviewContinuum Medical Staffing is a boutique national staffing firm with a purpose to cultivate talent in the healthcare field. Our mission is to connect exceptional talent with meaningful and rewarding...
-
Certified Nursing Assistant
3 weeks ago
Normal, Illinois, United States Heritage Operations Group Full timeCNA OpportunitiesWe are seeking skilled Certified Nursing Assistants to provide exceptional care to our residents in a supportive and welcoming environment. As a CNA, you will prioritize the physical, emotional, and intellectual needs of our residents, making a meaningful difference in their lives.Benefits:Competitive compensationDailyPayHealth, dental,...
-
Certified Nursing Assistant
2 weeks ago
Normal, Illinois, United States Evergreen Place Assisted Living - Normal Full timeCNA Opportunities at Evergreen Place Assisted LivingWe are seeking compassionate and dedicated Certified Nursing Assistants to join our team at Evergreen Place Assisted Living in Normal, IL. As a CNA, you will play a vital role in providing exceptional care to our residents, ensuring their physical, emotional, and intellectual needs are...
-
Vascular Imaging Specialist
4 weeks ago
Normal, Illinois, United States Atlas MedStaff Full timeJob Opportunity with Atlas MedstaffWe are seeking a skilled Vascular Imaging Specialist to join our team for a 13-week contract in Normal, Illinois.As a premier staffing firm, Atlas Medstaff is dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence and consultative approach has helped us become a leader in the...
-
Certified Nursing Assistant
3 weeks ago
Normal, Illinois, United States Evergreen Village Full timeJob SummaryWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Evergreen Village. As a CNA, you will play a vital role in providing exceptional care to our residents, ensuring their physical, emotional, and intellectual needs are met.ResponsibilitiesProvide high-quality care to residents, promoting a welcoming and...
-
Pharmacist (Full or Part Time)
1 month ago
Normal, Illinois, United States Walgreens Full timeAbout the RoleWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walgreens. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and services.Key ResponsibilitiesProvide Patient Care: Offer empathetic and personalized consulting services to patients, ensuring they understand...