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Night Auditor
1 month ago
As a Night Auditor at HCW Hospitality, you will be responsible for overseeing overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will be essential in maintaining the hotel's efficiency after hours.
Key Responsibilities:
- Audit and balance daily financial transactions and prepare reports.
- Handle guest check-ins and check-outs, ensuring a seamless experience.
- Address guest inquiries and resolve any issues promptly.
- Conduct security checks and monitor property safety.
- Assist with guest requests and provide information about hotel services.
- Maintain accurate records of guest accounts and transactions.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
Requirements:
- Previous experience in hospitality, accounting, or a similar role.
- Strong math and computer skills, with proficiency in hotel management software.
- Excellent problem-solving and customer service skills.
- The ability to work independently and handle multiple tasks.
- Flexibility to work overnight shifts, including weekends and holidays.
- A positive attitude and a commitment to guest satisfaction.