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Case Manager

2 months ago

Reston, Virginia, United States Shelter House Full time
Job Summary

We are seeking a highly motivated and experienced Case Manager to join our team at Shelter House. The successful candidate will be responsible for managing a caseload of families at risk of homelessness or recently housed, providing ongoing community-based services, and supporting clients in achieving long-term housing stability.

Key Responsibilities
  • Assess each family's housing history and barriers, physical, mental health and social needs, educational and employment needs, financial management skills, strengths and needs, and other necessary areas.
  • Meet with assigned families regularly and provide appropriate services and referrals geared towards housing stability.
  • Ensure all relevant information pertaining to clients is disseminated to all appropriate partners in a timely manner.
  • Support clients in the creation and maintenance of financial budgets and support clients in implementing money management techniques.
  • Participate in meetings with representatives from other agencies to deliver wrap-around services to clients.
  • Ensure that clients achieve the objectives of maintaining long-term housing, by complying with the terms of their lease agreement and have an Individualized Housing Sustainability Plan that helps them achieve their desired level of self-sufficiency.
  • Mediate household, roommate, and/or landlord-tenant disputes that threaten housing stability.
  • Serve as point-of-contact for landlords and maintain positive landlord relationship.
  • Develop and maintain a Resource Directory that includes state and local service providers.
  • Maintain thorough case documentation in HMIS and client files and comply with agency and standard best practices.
  • Proficiently utilize Google Suites applications as a part of day to day work requirements.
  • Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees deployed staff and involved agencies.
  • Exemplify the Shelter House core values; Collaboration, Accountability, Respect and Empowerment.
  • Carry out other duties as assigned by Assistant Director and/or Program Director.
  • Prepare monthly reports to Supportive Services Manager.
Requirements
  • Bachelor's Degree in Social Work, Psychology, Human Development, or related degree or commensurate experience.
  • Three years of experience in service delivery with low and moderate-income families.
  • Ability to prioritize competing priorities and make sound judgment.
  • Strong written communication skills.
  • Ability to advocate, assist in problem-solving, and achieve results for families.
  • Excellent time management and organizational skills.
  • Valid Driver's License.
  • Willingness to work evenings and weekends as needed.
Preferred Qualifications
  • MSW or master's degree in human services/related field.
  • Experience with providing services to clients experiencing homelessness, Mental Health or substance abuse issues.
  • Ability to speak a language other than English at a proficient level (i.e. Spanish, Farsi).
  • Comfortably with and quickly adapts to change.
  • Strong public speaking and communication skills.
Physical Requirements
  • Annual TB Test is required.
  • Ability to sit or stand for long periods.
  • Ability to lift items weighing 10-20 pounds.
Equal Opportunity Employer

Shelter House is an equal opportunity employer and welcomes applications from diverse candidates. We are unable to sponsor or take over sponsorship of an employment visa at this time.