Auto Claims Adjuster

4 days ago


Buda, Texas, United States Allstate Full time
Auto Claims Adjuster Job Description

At Allstate, we're committed to protecting families and their belongings from life's uncertainties. As a Field Auto Adjuster, you'll play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates.

Key Responsibilities:
  • Investigate claims by performing detailed reviews of damage and interpreting policies to determine coverage.
  • Use phone, emails, and video chat with customers to help them through a fast, fair, and easy claims process.
  • Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
  • Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
  • Protect the company financially by executing policies and keeping accurate records.
Requirements:
  • 18 months+ experience in auto collision estimating using CCC or Mitchell.
  • High School Diploma or GED.
  • Proficient written and verbal communication skills to effectively interact with customers.
  • Strong attention to detail and ability to write precise and comprehensive estimates.
  • Comfortable with utilizing technology and various platforms for claims processing.
  • Excellent time management and organizational skills to manage multiple assignments effectively.
  • Valid driver's license and willingness to travel as part of the job requirements.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license, which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

We're an equal opportunity employer and welcome applications from diverse candidates. Compensation offered for this role is $50,987.50 annually and is based on experience and qualifications.


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