Customer Experience Representative
3 days ago
At ClimateMaster, we are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for delivering exceptional customer experiences by providing product knowledge, understanding customer needs, and aligning goals with Strategic Business Partners.
Key Responsibilities:- Partner with the sales team to meet and exceed customer service expectations
- Collaborate with Reps & Distributors to understand their business goals
- Proactively manage orders to ensure on-time delivery, coordinating with Production Control, Purchasing, and Shipping teams
- Handle complaints, provide solutions, and follow up to ensure proper resolution
- Build sustainable business relationships through open communication
- Update customer information in the CRM database
- Work cross-functionally with multiple departments to stay updated on product knowledge
- Offer support to Strategic Business Partners to grow sales
- Project management oriented, collaborating goals with Sales and Strategic Business Partners
- Recommend new approaches to improve department efficiency
- High School diploma/GED required; associate degree in a business-related field preferred
- 3-5 years of customer service experience required; HVAC product knowledge preferred
- Ability to type 35 wpm; skilled with MS Office Suite and strong Excel skills
At ClimateMaster, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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Customer Experience Representative
3 weeks ago
Oklahoma City, Oklahoma, United States ClimateMaster Full timeJob SummaryThe Customer Experience Specialist is a key role at ClimateMaster, responsible for delivering exceptional customer experiences that drive loyalty and growth. This role requires a unique blend of product knowledge, communication skills, and problem-solving abilities.Key Responsibilities• Partner with the sales team to meet and exceed customer...
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Customer Experience Representative
1 month ago
Oklahoma City, Oklahoma, United States INTEGRIS Health Full timeJob Summary:INTEGRIS Health, a leading healthcare provider, is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Shared Services team, you will be responsible for providing exceptional customer service to patients, providers, and payers.Key Responsibilities:Act as the primary contact for all patient billing...
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Customer Experience Representative
2 weeks ago
Oklahoma City, Oklahoma, United States ClimateMaster Full timeCustomer Experience SpecialistThe Customer Experience Specialist plays a pivotal role in creating an exceptional brand and buying experience for customers at ClimateMaster. This involves demonstrating product knowledge and interacting with customers to understand their needs and pain points, aligning goals with Strategic Business Partners.Key...
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Customer Experience Representative
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Customer Experience Ambassador
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Customer Service Representative
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Oklahoma City, Oklahoma, United States Delta Dental of Oklahoma Full time{"title": "Customer Service Representative", "description": "Join Our Team at Delta Dental of OklahomaWe are seeking a highly skilled and customer-focused individual to join our Customer Service Department as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving...
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Customer Service Representative
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Oklahoma City, Oklahoma, United States Sagility LLC Full timeAbout SagilitySagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and customer-focused...
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Customer Service Representative
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