Insurance Sales Professional
6 days ago
At Elvia Solis - State Farm Agent, we are seeking a highly motivated Bilingual Sales and Service Representative to join our team. As a key member of our agency, you will be responsible for assisting clients with their insurance needs, providing top-notch customer service, and contributing to the growth of our business.
This is an excellent opportunity for a sales-driven individual who is passionate about helping others and fluent in both English and Spanish. If you have previous experience in customer service or sales, we encourage you to apply.
Responsibilities:
- CUSTOMER SERVICE: Respond to client inquiries via phone, email, and in-person with professionalism and efficiency. Provide information about insurance products and services.
- Sales: Identify and pursue sales opportunities, including cross-selling and upselling insurance products. Meet or exceed sales goals and objectives.
- POLICY MANAGEMENT: Assist clients with policy changes, renewals, and claims processing. Ensure accuracy and completeness in all transactions.
- CLIENT EDUCATION: Educate clients about their insurance options, coverage, and benefits. Help them make informed decisions based on their needs.
- DOCUMENTATION: Maintain accurate records of client interactions and transactions. Update client information and policy details as needed.
Key Qualifications:
- BILINGUAL PROFICIENCY: Fluency in both English and Spanish is required.
- CUSTOMER SERVICE EXPERIENCE: Previous experience in a customer service or sales role is preferred.
- COMMUNICATION SKILLS: Excellent verbal and written communication skills in both languages.
- DETAIL-ORIENTED: Strong attention to detail and organizational skills.
- PROBLEM-SOLVING: Ability to handle inquiries and resolve issues effectively.
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