Customer Experience Specialist
3 weeks ago
Job Summary: As a Retail Sales Associate at Harbor Freight Tools, you will play a critical role in providing exceptional customer experiences and driving sales growth in our stores. This is an excellent opportunity for motivated and customer-focused individuals who want to grow their careers with a dynamic and growing company.
Key Responsibilities:
- Deliver exceptional customer service and support to ensure customer satisfaction and loyalty
- Process sales transactions accurately and efficiently
- Upsell and cross-sell products to increase sales and revenue
- Participate in visual merchandising and inventory management activities to maintain a well-organized and attractive store environment
What We Offer:
- A competitive hourly rate of $14.50
- A comprehensive benefits package, including medical, dental, and vision insurance, basic life insurance, and short-term disability coverage
- A 401(k) plan with company match
- Flexible scheduling, including evenings, weekends, and holidays
- The opportunity to work for a dynamic and growing company with a strong commitment to customer satisfaction and employee development
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Physical ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
About Us: Harbor Freight Tools is a leading national tool retailer with over 1,500 stores in 48 states across the country. We offer our customers a wide range of tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We are committed to delivering quality and value to our customers and employees alike.
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