Patient Services Ambassador

1 month ago


Goshen, Indiana, United States Goshen Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Goshen Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and colleagues.

Key Responsibilities
  • Obtain and verify patient information, including financial and demographic data, to ensure accurate and timely processing.
  • Communicate with patients regarding upcoming appointments, outstanding balances, and required copayments, while maintaining a courteous and professional demeanor.
  • Advocate for patients, providers, and colleagues, ensuring seamless communication and collaboration throughout the healthcare process.
  • Perform data entry and maintain accurate records in our electronic medical record system.
  • Verify insurance eligibility and special billing requirements, ensuring compliance with established guidelines and regulations.
Requirements
  • High school graduate or equivalent.
  • Basic experience with computer data entry and a related work situation.
  • Preferred: Knowledge of CPT and ICD-CM coding, as well as job-related experience in a healthcare setting.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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