Customer Service Representative

2 days ago


Sherman, Texas, United States Jack in the Box Full time

**Job Title:** Customer Service Representative

**Location:** Sherman, TX

At Jack in the Box, we are committed to providing our guests with an exceptional dining experience. As a Customer Service Representative, you will play a critical role in delivering this promise.

**Job Responsibilities:

  • Provide quality food and excellent service to our guests, ensuring a clean and welcoming restaurant environment.
  • Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency when necessary.
  • Handle guest complaints effectively using the C A R E model: courtesy, apology, resolution, extra effort.
  • Interact effectively with diverse groups of people, demonstrating a genuine smile and friendly demeanor.
  • Get along with other team members, showing care and respect, and making new employees feel welcome.
  • Follow instructions, be consistently productive and focused, and willing to accept direction and feedback from management and other team members.

**Qualifications:

  • Demonstrate integrity and ethical behavior.
  • Ability to stand and walk approximately 90-95% of shift.
  • Ability to lift and carry 10-65 lbs.
  • Ability to take guests' orders, operate a cash register, and read video monitors.
  • Ability and desire to work in a very fast-paced environment.

**Estimated Salary:** $12-$15 per hour based on location and experience.

We offer a competitive salary, and opportunities for growth and development within our company. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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