Telecom Radio Systems Specialist

4 weeks ago


Battle Creek, Michigan, United States Chartis Federal Full time
Job Summary

We are seeking a highly skilled Telecom Radio Systems Specialist to join our team at Chartis Federal. As a key member of our Federal Protective Service (FPS) Tactical Communications (TACCOM) Support Services (TCSS) contract, you will play a vital role in ensuring the seamless operation, maintenance, and optimization of telecom radio systems.

Key Responsibilities
  • Troubleshoot telephony and radio-related issues
  • Implement upgrades and provide customer service support to a federal law enforcement dispatch facility
  • Assist call center managers and end users with solutions to technical problems and implementations of telecommunications hardware, software, operating systems, utilities, networks, and data communications specific to Call Center ACD and IVR
  • Manage telecommunications systems, including Nortel Norstar Integrated Communication System, multiple configurations of stations and trunks, and advanced applications
  • Monitor and evaluate PBX operation, with a long-term goal of converting fully to Voice over Internet Protocol (VoIP) technology
Requirements
  • 5+ years of experience in radio communications, particularly LMR
  • Government telecommunications experience
  • Basic phone wiring and troubleshooting with telephone testing equipment
What We Offer

As a Telecom Radio Systems Specialist at Chartis Federal, you will have the opportunity to work on a variety of challenging projects, collaborate with a talented team, and contribute to the success of our Federal Protective Service (FPS) Tactical Communications (TACCOM) Support Services (TCSS) contract.



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