Shop Service Technician

3 days ago

Bakersfield, California, United States National Guard Employment Network Full time
Job Title: Shop Service Technician

Job Summary:

We are seeking a highly skilled Shop Service Technician to join our team at John Deere Construction Equipment Dealership. As a Shop Service Technician, you will be responsible for performing complex on-site diagnostics and repairs on construction and CWP equipment.

Key Responsibilities:
  • Performs complex on-site diagnostics and repairs on construction and CWP equipment
  • Participates in required Service EDUCATE Training programs
  • Supports customer clinics
  • Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
  • May promote and sell dealer service programs directly to customers
  • May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and material used in performing assigned duties
Requirements:
  • 4+ years of experience performing service repairs
  • Outstanding interpersonal and customer service skills
  • Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of construction or CWP equipment
  • Ability to use Service Advisor and basic computer functions
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Ability to lift at least 75 lbs. repeatedly
  • Advanced or Master Service Technician certification preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid driver's license required; CDL (Commercial Drivers License) preferred
  • Fork lift license preferred
Benefits:
  • Health, dental, vision
  • Paid Time off
  • Paid Holidays

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