General Manager

4 days ago

Roseville, California, United States The Management Trust Full time
Job Summary:

The Management Trust is seeking a highly skilled General Manager to oversee the daily operations of our residential communities. As a key member of our team, you will be responsible for managing and supporting the community association, including daily operations, regular interaction with and support of Board/homeowners/vendors, meeting attendance, budget preparation, and overall community business management.

Key Responsibilities:
  • Manage a community onsite that includes homes, townhomes, and/or condominiums
  • Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management
  • Provide management services in compliance with the terms of the management contract
  • Prepare annual budget estimates for Board action and approval
  • Assist Board and homeowners with problem resolution
  • Provide fiscal management, including reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
  • Conduct site reviews and provide oversight of related compliance matters
  • Review and submit requests for vendor bids and contracted services
  • Prepare schedules and establish priorities for routine and special work projects
  • Attend association meetings, including annual, turnover, and Board meetings
  • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
  • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to the community
  • Oversee all aspects of the client's relationship with our Company to ensure success and retention
  • Work independently, with little oversight, and with accountability to executive management for the end result achieved
  • Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
  • Represent the community at designated meetings and formal functions
  • Other duties and special projects as assigned

Requirements:
  • This skill set is generally acquired through a combination of a degree in a Business Administration (or related) field, along with (5) years of experience with increasing responsibility in community association management
  • Professional designations are a plus
  • Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget/finance
  • Ability to motivate teams while simultaneously managing several projects
  • Knowledge of management contracts, CC&Rs and other governing documents
  • Solid knowledge of Microsoft Outlook, Excel, and Word
  • Strong leadership abilities and comfort with public speaking (small and large groups)
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills
  • Excellent written and verbal communication
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company process and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all staff and guests at all times

Special Requirements:
  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy

Essential Functions:
  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Be stationary for periods of time
  • Relocate up to (25) pounds
  • Travel to and from offsite locations

Supervises Others? If So, List:
  • Association Department Managers

Schedule & Travel:
  • Monday-Friday from approx. 8:00 am-5:00 pm
  • This position may require occasional long hours to meet business needs, including weekends and holidays

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