Trust Operations Coordinator

4 weeks ago


Novato, California, United States American River Bankshares Full time
Overview: Bank of Marin is a growing public company with career advancement opportunities. We are seeking a Client Services Officer to join our Wealth Management and Trust Services team at our corporate headquarters.

Salary: The hiring pay range for this position is $28.23 to $40.00 per hour, in addition to incentive compensation based on role, location, experience, education, and skill level.

Job Description: As a Client Services Officer, you will be responsible for assisting trust officers and relationship officers in handling client service requests and operational tasks. This includes administering securities transactions, real property for trusts, probate, and final distribution as directed by governing documents and current law. Additional duties include providing assistance to co-CSO(s) and performing duties as backup when absent.

Essential Duties:
  • Daily balancing of all securities and cash transactions via custody bank reconciliation and Bank of Marin DDA/Trust funds Account Reconciliation.
  • Real Estate: Assist with management or sale of trust-owned real estate.
  • Assist with monthly Trust Investment Committee reviews, both Administrative and Investment.
  • Reconciliation of fees – monthly, quarterly, and fees paid to Advisors.
  • Preparation of quarterly/annual Call Report.
  • Collect, assemble, and mail quarterly commentaries/notices to clients.
  • Open/close accounts, Transfer of Assets (TOA - incoming), YTD tracking, maintain BSA/CIP data spreadsheets.
  • TOA outgoing closed account process for all closed accounts.
  • Resolve overdrafts, errors, loss reporting in conjunction with Director or Trust Officers.
  • Tax season – coordinates activities and tax reporting with Trust Officer.
  • Maintenance of Proxy service activities.
  • Client bill payment processing, filing & client file folder maintenance.
  • Printer maintenance and supplies.
  • Monitor and distribute WMT group emails from BMO.
  • Assist team members with Excel, PowerPoint, and Word document creation to support activities.
  • Will participate and attend (under direction of supervisor) educational sessions that enhance knowledge in Trust and Investments.

Required Skills and Qualifications: 3-5 years in a service and operations position in a trust department/firm or in the securities industry customer service or operations function. Bachelor's degree from a four-year college or university, or technical school; or equivalent combination of education and experience and/or training.

Benefits: Comprehensive health care coverage, retirement savings plan with employer matching opportunity, bank-paid employee stock ownership plan, tuition reimbursement, employee volunteer program, and more.

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