Customer Service and Order Fulfillment Expert

3 weeks ago


Riverton, Utah, United States MSCCN Full time

About the Position

We are seeking a highly skilled Customer Service and Order Fulfillment Expert to join our team in Utah. As a Customer Service and Order Fulfillment Expert, you will be responsible for handling orders coming in and out of our location.

Key Responsibilities:

  • Handle 15-20 orders per day, either receiving or shipping out.
  • Call customers and respond to emails in a timely manner.
  • Process web orders and enter any missing or necessary information from customers.
  • Collect items from storage and test to ensure equipment is working properly.
  • Packaging items for shipment and ensuring they are sent out correctly.
  • FOLLOW UP on orders until received by customers.
  • Work with customers on returns once equipment is no longer in use.

Requirements:

  • 1-2 years of experience in shipping and receiving equipment.
  • Knowledge of environmental/engineering equipment.
  • Proficiency in Microsoft Office.
  • Strong customer service skills.
  • Experience in order processing and data entry.
  • Detail-oriented and able to work independently.

Estimated Salary: $55,000 - $70,000 per year, depending on experience and qualifications. This is a full-time position, Monday through Friday, with standard working hours from 8am to 5pm.



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