Senior Service Manager

4 days ago


Jacksonville, Florida, United States Control Southern Full time
Job Description

At Control Southern, we are looking for a talented Senior Service Manager to lead our maintenance activities and drive incremental business growth.

This role involves coordinating with customers to identify their needs and develop solutions that meet their expectations.

The estimated salary for this position is $150,000 - $220,000 per year, depending on experience.

Key Responsibilities
  • Customer Engagement and Relationship Building
    • Build and maintain strong relationships with customers to understand their needs and preferences.
    • Develop and execute plans to deliver value-added services and meet customer expectations.
  • Maintenance Activities Coordination
    • Coordinate with field service technicians to ensure efficient execution of maintenance activities.
    • Ensure that all necessary equipment and resources are available for maintenance tasks.
Requirements and Qualifications
  • Bachelor's degree in Engineering or equivalent preferred.
  • Experience in the instrumentation/process control industry.
  • Excellent communication, interpersonal, and customer relationship skills.
  • Adequate hearing and speech/communication capabilities.
  • Working knowledge of word processor and spreadsheet programs (e.g., Excel and Word).


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