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Lead Retail Sales Associate
2 months ago
Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, advocacy, and community engagement.
Job SummaryWe are seeking a highly motivated and experienced Lead Retail Sales Associate to join our team at Sunnyside River North in Chicago, IL. As a Lead Retail Sales Associate, you will be responsible for advising customers on selecting the right cannabis products for their needs, providing exceptional customer service, and leading a team of sales associates to achieve sales goals and maintain a high level of customer satisfaction.
Key Responsibilities- Assist customers in selecting the right cannabis products for their needs through education and consultation
- Provide exceptional customer service and ensure a positive customer experience
- Lead a team of sales associates to achieve sales goals and maintain a high level of customer satisfaction
- Assist in the onboarding and training of new sales associates
- Maintain accurate records of sales, customer interactions, and product inventory
- Perform routine inventory counts and ensure product stock is organized and compliant with regulations
- Assist in maintaining a clean and organized store environment
- 1-2 years of experience in customer service or sales
- Excellent communication and interpersonal skills
- Ability to learn and apply technical and product-related information in a professional consultative manner
- Ability to lift, carry, and balance up to 50 pounds
- Flexibility to work shifts that may include opening, closing, weekends, and holidays
Sunnyside offers a comprehensive benefits package, including major medical, dental, and vision insurance, 401(k) match, FSA/HSA programs, LTD/STD options, life insurance, and AD&D. We also offer eligible employees paid holidays and paid time off, as well as annual discretionary bonuses and stock options.
About Cresco LabsCresco Labs is a leading cannabis company dedicated to normalizing and professionalizing the cannabis industry. Our mission is to provide high-quality products, exceptional customer service, and a positive customer experience. We are committed to creating a diverse and inclusive work environment that values employee growth and development.