Customer Relationship Advisor

3 weeks ago


Kilgore, Texas, United States Origin Bank Full time
Job Summary: Origin Bank is seeking a skilled Customer Relationship Advisor to join our team at one of our locations in Texas. As a key member of our banking operations team, you will be responsible for building and maintaining strong relationships with customers, providing personalized banking advice, and ensuring seamless execution of various banking transactions.

About the Role:
This role requires a customer-focused individual who can effectively communicate complex banking information to clients, identify and resolve problems in a timely manner, and prioritize tasks to meet deadlines. The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to work collaboratively with colleagues to achieve shared goals.

Duties and Responsibilities:
* Serves as a trusted advisor to customers, providing expert guidance on banking products and services
* Conducts various banking transactions, including account openings, loan processing, and money movement
* Collaborates with internal teams to ensure accurate and efficient completion of banking tasks
* Identifies and resolves customer complaints and issues in a professional and timely manner

Requirements:
* 1+ year of experience in banking operations or a related field
* High school diploma or equivalent required; college degree preferred
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving abilities
* Ability to work effectively in a fast-paced environment with multiple priorities

What We Offer:
* Competitive salary: $45,000 - $65,000 per annum
* Comprehensive benefits package, including medical, dental, and vision insurance
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

About Us:
Origin Bank is a leading community bank dedicated to providing exceptional customer service and financial solutions to individuals, businesses, and municipalities. With over 60 locations across Texas, Louisiana, Mississippi, Alabama, and Florida, we offer a range of banking services, including personal and commercial lending, deposit accounts, and investment products. Our commitment to building lasting relationships with our customers and communities sets us apart from other banks.

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