Reception Specialist

3 months ago


Arcadia, California, United States Porkfolio Korean BBQ Full time
Job Overview

We are seeking a dedicated and enthusiastic Host / Hostess to join our vibrant team at PORKFOLIO Korean BBQ. This role is essential in creating a welcoming atmosphere for our guests and ensuring a memorable dining experience.


Key Responsibilities:
  • Deliver exceptional hospitality and maintain high levels of guest satisfaction.
  • Welcome guests warmly at the entrance and manage the flow of patrons.
  • Provide accurate wait times and inform guests about table availability.
  • Explain menu offerings clearly and assist guests with their selections.
  • Perform opening and closing tasks to maintain the front area.
  • Stay informed about menu changes to provide guests with up-to-date information.
  • Utilize the POS system for transactions and manage guest inquiries.
  • Facilitate a smooth customer journey and address any guest concerns promptly.

Qualifications:
  • Preferred one year of experience in a full-service dining environment.
  • Excellent communication skills and a friendly demeanor.
  • Organized, detail-oriented, and able to maintain a clean workspace.
  • Positive attitude and a team-oriented mindset.
  • Ability to thrive in a fast-paced setting and manage multiple tasks efficiently.
  • Flexible availability, including evenings and weekends.
  • Commitment to high service standards and professionalism.

Benefits:
  • Competitive compensation package.
  • Opportunities for personal and professional growth.
  • A supportive and enjoyable work environment.
  • Clear pathways for career advancement.
  • Complimentary meals during shifts.

PORKFOLIO Korean BBQ is an Equal Opportunity Employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees.