Reception Specialist
3 months ago
Arcadia, California, United States
Porkfolio Korean BBQ
Full time
Job OverviewWe are seeking a dedicated and enthusiastic Host / Hostess to join our vibrant team at PORKFOLIO Korean BBQ. This role is essential in creating a welcoming atmosphere for our guests and ensuring a memorable dining experience.
Key Responsibilities:
- Deliver exceptional hospitality and maintain high levels of guest satisfaction.
- Welcome guests warmly at the entrance and manage the flow of patrons.
- Provide accurate wait times and inform guests about table availability.
- Explain menu offerings clearly and assist guests with their selections.
- Perform opening and closing tasks to maintain the front area.
- Stay informed about menu changes to provide guests with up-to-date information.
- Utilize the POS system for transactions and manage guest inquiries.
- Facilitate a smooth customer journey and address any guest concerns promptly.
Qualifications:
- Preferred one year of experience in a full-service dining environment.
- Excellent communication skills and a friendly demeanor.
- Organized, detail-oriented, and able to maintain a clean workspace.
- Positive attitude and a team-oriented mindset.
- Ability to thrive in a fast-paced setting and manage multiple tasks efficiently.
- Flexible availability, including evenings and weekends.
- Commitment to high service standards and professionalism.
Benefits:
- Competitive compensation package.
- Opportunities for personal and professional growth.
- A supportive and enjoyable work environment.
- Clear pathways for career advancement.
- Complimentary meals during shifts.
PORKFOLIO Korean BBQ is an Equal Opportunity Employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees.