Retail Sales Associate

4 weeks ago

Villa Park, Illinois, United States Batteries Plus Bulbs Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Batteries Plus Bulbs. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, selling products, and performing technical duties such as phone repair and device repair.

Key Responsibilities:

Greet customers, determine needs, and answer questions
Suggest sell add-on items, participate in retail store and commercial sales activities to achieve sales and profit goals
Ask questions to identify potential commercial customers
Operate computer/cash register to complete sales transactions with accuracy
Answer phones, ensuring messages are relayed
Watch for loss prevention issues and advise management of any unusual activities
Demonstrate a customer-first mentality

Technical Responsibilities:

Install batteries, perform tests, and technical work
Rebuild cordless drill batteries and other battery packs as needed
Repair cell phones, tablets, light fixtures, and other devices as needed
Replace screens, batteries, and other components on smartphones and tablets
Cut keys and reprogram key fob remotes

Merchandising and Inventory Responsibilities:

Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager
Rotate and stock inventory
Load, unload, and deliver or arrange delivery of product to customers or via third-party delivery companies
Organize daily recovery of displays to achieve full store appearance
Maintain retail shelf label pricing
Build displays; setting up & taking down shelves and fixtures
Prepare store for daily opening and closing, including counting and reconciling register drawers
Maintain physical facility safety and appearance, including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanliness
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Qualifications:

High school diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience
Customer service and sales-oriented with high motivation
Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system
Demonstrated technical skill and ability to work small parts and tools for phone repair and device repair
Excellent communication and interpersonal skills
Valid driver's license and clean driving record preferred. Required for driving positions
Ability to lift 50+ lbs

About Us:

Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus Bulbs and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores, or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust, and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus Bulbs.

It is the policy of Batteries Plus Bulbs to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

For more information, or to apply now, please visit our website.

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