Mortgage Benefits Client Liaison

2 days ago


Chicago, Illinois, United States Mortgage Benefits Full time

We are seeking a seasoned Client Success Partner to join our Mortgage Benefits team. As a key contributor to our remote commission-only sales team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring they achieve their desired outcomes through personalized support and engagement strategies.

About the Job

This is a fantastic opportunity for an experienced and results-driven individual to join our team and contribute to our mission of empowering individuals and families to achieve their dream of homeownership. As a Client Success Partner, you will play a critical role in driving growth and retention by delivering exceptional service and support to our clients.

Key Responsibilities:

  • Act as the primary point of contact for client inquiries and concerns, responding promptly and effectively.
  • Develop tailored engagement strategies to meet client goals, utilizing your expertise and business acumen.
  • Monitor client progress and recommend improvements to maximize success, driving growth and retention.
  • Collaborate with internal teams to address client needs and expectations, fostering strong working relationships.

What We Offer:

  • A competitive, performance-based salary of $60,000 - $80,000 per year.
  • Access to reduced-cost leads to help you engage with clients.
  • A remote and flexible work environment that allows you to work from anywhere in the USA.
  • A client-focused role with opportunities for professional growth and development.
  • Licensing support to help you meet credential requirements.

Requirements:

  • Exceptional interpersonal and communication skills, with the ability to build trust and rapport with clients.
  • Previous experience in client relations or customer success preferred, but not required.
  • Strong problem-solving and organizational abilities, with the capacity to manage multiple priorities.
  • Self-motivated and results-oriented, with a proven track record of success.
  • Located in the USA with the ability to work remotely.


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