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Plasma Center Medical Support Specialist
2 months ago
We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors.
Job SummaryWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also providing exceptional customer service.
Key Responsibilities- Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, medical history interview, and physical examination.
- Evaluate and manage donor reaction(s), which occurs at the facility, in accordance with standard operating procedures.
- Manage donor deferral, reviews test results, and notify donors of unsuitable test results, as per applicable SOPs.
- Initiate and investigate Post Donation Information (PDI), and refer to the Center Physician or Medical Affairs when necessary.
- Assist the Environmental, Health, and Safety (EHS) program, as required, including conducting pre-placement evaluations of new hires and maintaining employee medical records.
- Graduate of a recognized educational program.
- Minimum of two years in a clinical or hospital setting, preferred.
- Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
We offer a competitive hourly wage range of $32.79, as well as a comprehensive benefits package, including medical, dental, vision, and life insurance, 401(k) plan, and tuition reimbursement program. We are an equal opportunity employer and welcome applications from diverse candidates.
