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Community Engagement Specialist

2 months ago

Cedar Falls, Iowa, United States Impact Communities Full time

Position Overview:


As a Community Engagement Specialist at Impact Communities, your primary responsibility will be to cultivate and sustain connections with our customers, clients, and the broader community.

Your key objective will be to actively engage with the community through various channels such as social media, events, and other communication methods to bolster brand recognition and loyalty.


Required Qualifications:

  • A bachelor's degree in Marketing, Communications, Public Relations, or a related discipline.
  • Demonstrated experience in community engagement, social media oversight, or similar positions.
  • Exceptional communication and interpersonal abilities.
  • Comprehensive knowledge of social media platforms and their significance in community interaction.
  • Capability to monitor and evaluate pertinent metrics to assess the effectiveness of community initiatives.

Key Responsibilities:

  • Formulate and execute strategies for community engagement to enhance interaction and brand loyalty.
  • Oversee social media platforms and address comments, inquiries, and concerns promptly.
  • Plan and promote community events to strengthen relationships with customers and clients.
  • Collaborate with marketing and public relations teams to maintain consistency in brand messaging across all platforms.
  • Evaluate data and feedback to perpetually refine community engagement strategies.

Additional Qualifications:

  • Familiarity with social media management tools and analytics software.
  • A creative and innovative mindset towards community engagement.
  • Ability to work autonomously as well as collaboratively within a team.
  • Strong problem-solving capabilities and a proactive approach.