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Customer Service Representative

2 months ago

Evansville, Indiana, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Assist customers in selecting the right products and services, providing expert advice and guidance
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers as needed
  • Maintain a clean and organized store environment, adhering to company standards and procedures
  • Participate in sales promotions and events, driving sales growth and customer engagement
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a retail, customer service, or sales role
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills, with a focus on customer satisfaction
  • Ability to lift up to 50 pounds, with or without reasonable accommodation
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and empowered to succeed.