Customer Service Representative

2 weeks ago


Lynwood, California, United States The Children's Place Full time
About The Children's Place

We strive to create a fun and inclusive shopping experience for children and their families. As a Sales Associate, you will be an integral part of this mission by providing top-notch customer service and promoting a positive store atmosphere.

Role Overview:

The Sales Associate will assist the Store Leadership Team in driving sales and achieving company objectives. This involves fostering strong customer relationships through effective communication and demonstrating a thorough understanding of our products.

Key Tasks:
  1. Monitor customer activity and respond promptly, prioritizing assistance over other tasks
  2. Greet and acknowledge customers, providing a high level of service
  3. Communicate merchandise value and quality, sharing current promotions and offering solutions for out-of-stock items when necessary
  4. Address customer concerns effectively
  5. Apply strong selling skills to drive conversion
  6. Provide efficient and accurate service at the cashwrap, educating customers on the benefits of the PLACE Card
  7. Maintain adequate stock levels and ensure all sizes and styles are represented
  8. Adhere to company standards for merchandise presentation, signage, and display
  9. Sustain a clean and organized stockroom, adhering to safety requirements
Qualifications:
  • High School diploma or equivalent required
  • Previous retail experience preferred
  • Must be at least 18 years old
Salary Range:

$15.50 - $18.75 per hour, with opportunities for growth and development within the company.



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